Frequently Asked Questions: COVID-19 and the Library, Updated 8/1/2021

The library continues to offer friendly and helpful library services while doing our best to keep the community safe. Thank you for your patience, cooperation, and ongoing support.

The Library is OPEN: 
– Mon-Thurs: 9:00 AM – 8:00 PM
– Friday: 9:00 AM – 5:00 PM
– Saturdays: 9:00 AM – 4:00 PM
– Sundays: 12:00 PM – 4:00 PM

How will our library visit be different? The library is following CDC guidelines and strongly recommend that all patrons over 2 years of age wear a mask whether vaccinated or unvaccinated. Please be sure your face covering covers both your nose and your mouth.

What if I cannot wear a face covering/mask for medical reasons? Or I don’t want to come into the library at this time? Please call us at 847-683-4490, and we will be happy to make accommodations for you.

Is there a limit to how many people can visit the library at a time? Not at this time, but we do strongly recommend the wearing of face coverings for all patrons over 2 years of age and keeping 6 feet of social distancing. We also ask that you keep your visit as brief as possible.

What else is the library doing to minimize the spread of the Covid-19? The safety of our community and our staff is our top priority. Here are the actions we are taking:
-A barrier of clear shields have been installed along our Front Desk.
-The Book Drop at the Library is available for contact-free return of all materials.
-We’ve installed a touchless Self Checkout unit for your convenience.
-We continue to clean high touch areas of the library.
Hand sanitizer is available throughout the library.
-Toys and games are temporarily in storage.
-Two restrooms are dedicated for patron use.
-Children’s computing area is spaced 6 feet apart with a 1 hour time limit.

Can I return materials at the book drops in Pingree Grove and Burlington? Yes! The book drops in Pingree Grove and Burlington are now open.

Digital Library Services:
Can I still access digital library materials? Yes! We encourage you to explore the 24/7 Digital Library with your library card. Find eBooks, movies, music, magazines, and more. If you have questions, please contact us.

Can I access online learning resources? Yes! There’s so much waiting for you. Get started learning, finding, researching, and creating.

Library Card and Account:
I don’t have a library card. Can I get one? Yes! It only takes a few minutes to get a library card. To be eligible for a library card, a person must be a resident of the Ella Johnson Memorial Public Library District and be at least 5 years of age. Identification and proof of residency (such as a recent bill with your address on it) are required at the time a library card is issued.

How do I place holds on items? Through the online catalog, you can place holds on items. To access your account, type in your library card number and your PIN number. Your PIN number is the last 4 digits of your library card number. Please manage your holds online and cancel items you no longer want. We will notify you when items are ready for pickup.

Not ready to come in yet? Give us a call at 847-683-4490, and press 110. How can we help?

We appreciate all YOU are doing to keep the library open! Please tell us how we can serve you better.

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